Terms of Service
Welcome to REX ART INTERIOR’s curtain sales and interior design services. We are committed to providing our clients with high-quality curtain products, professional space matching advice, and personalized interior design experiences. The following Terms of Service outline our service content, billing methods, and return and exchange policy.
- Service Content
REX ART INTERIOR offers the following services:
Curtain Sales
Providing a variety of curtain products in different styles, materials, and functions;
Providing size, style, and matching advice based on client needs;
Providing order processing, delivery, and after-sales support.
Interior Design Services
Providing space planning and design consultation;
Providing style matching advice based on client needs;
Assisting clients in optimizing space layout, color schemes, and overall visual effects.
- Billing Terms
REX ART INTERIOR uses a one-time sales billing method for all goods and services; when purchasing curtain products or interior design-related services, customers only need to pay the corresponding amount displayed on the order page; we do not automatically charge any subscription fees, membership fees, or recurring fees; all fees will be completed in one lump sum upon order confirmation; the order amount includes the price of the purchased goods and confirmed service fees, and there are no hidden fees unless otherwise stated.
- Order Confirmation
Once the customer submits an order and completes payment, the order will enter the processing stage; customers should ensure that the information provided (including contact information, delivery address, and design requirements) is accurate; if there are any errors in the order information, please contact us promptly for correction.
- 7-Day No-Reason Return Policy
To protect customer rights, REX ART INTERIOR offers a 7-day no-reason return and exchange policy:
Customers can submit a return or exchange request within 7 days of receiving the goods; Even if the goods have been opened, they can be returned or exchanged as long as they are unused, undamaged, and do not affect resale; Before applying for a return or exchange, please contact customer service to confirm the process and return address; Customized curtains, pre-cut items, or products made according to special customer requirements may not be eligible for the 7-day no-reason return policy.
- Interior Design Service Description
Interior design services are professional consultation and design services; Before the service begins, customers can contact customer service to inquire about cancellation or adjustments to the plan; If the design work has already begun, related fees will be processed according to the actual completion status; Completed design deliverables or delivered services may not be eligible for a full refund.
- Customer Responsibilities
When purchasing products or using services, customers should:
Provide true and accurate order and design requirement information;
Complete payment as agreed;
Use the purchased products and services reasonably.
- Contact Us
If you have any questions about our services, orders, payment methods, or return/exchange procedures, please contact the REX ART INTERIOR customer service team.
Email: 19@iomyre006qi.com
We are dedicated to providing you with a professional and worry-free curtain shopping and interior design service experience.