REX ART INTERIOR (hereinafter referred to as “we”) values ​​your privacy and is committed to protecting the personal information you provide when browsing our website, purchasing curtain products, or using our interior design services. This Privacy Policy explains how we collect, use, store, and protect your information.

  1. Information Collection

When you visit our website, submit an order, inquire about services, or contact us, we may collect the following information:

Order information such as name, phone number, email address, and shipping address;
Information regarding your needs related to curtain purchases and interior design consultations;
Payment and transaction information;
Website browsing history and device information, used to optimize your service experience.

  1. Information Use

The information we collect is primarily used for:

Processing and completing your orders;
Arranging product delivery and after-sales service;
Providing interior design consultations and related services;
Responding to your inquiry requests;
Improving website functionality and customer experience;
Preventing fraud and ensuring transaction security.

  1. Information Protection

We take reasonable security measures to protect your personal information and prevent unauthorized access, use, disclosure, or modification. Your payment information will be processed through a secure payment system. We will not sell or illegally share your personal information.

  1. Information Sharing

Except for the following:

Logistics and delivery services required to complete an order;

Payment service institutions required to complete payment;

Compliance with laws and regulations or legitimate requirements of government departments.

  1. Cookie Technology

We may use cookies to collect website access data to help us analyze website usage, optimize page content, and improve user experience. You can choose to disable cookies according to your browser settings.

  1. Data Storage

We will store your personal information as needed for business and as required by law, and take appropriate measures to ensure information security. When information is no longer needed, we will delete or anonymize it in accordance with relevant regulations.

  1. 7-Day No-Questions-Asked Return Policy

To protect customer rights, REX ART INTERIOR offers a 7-day no-questions-asked return policy.

Customers can apply for a no-reason return or exchange within 7 days of receiving the goods, provided the goods remain intact and do not affect resale. However, curtains that have been customized, cut, or made to customer-specified dimensions may not be eligible for a no-reason return or exchange. Once interior design consultation services commence, related design service fees may be adjusted based on the actual completion status. Please contact us before applying for a return or exchange to obtain the return/exchange process and address information.

  1. Your Rights

You have the right to:

Check our personal information;
Request correction of inaccurate information;
Request deletion of your personal data (to the extent permitted by law);
Choose not to receive marketing messages.

To exercise these rights, please contact us through the customer service channels provided.

  1. Contact Us

If you have any questions about this Privacy Policy or personal information protection, please contact the REX ART INTERIOR customer service team.

Thank you for trusting REX ART INTERIOR. We will continue to protect your privacy and provide you with a safe and secure shopping and design experience.