Welcome to the REX ART INTERIOR FAQ page. The following content covers questions regarding curtain purchases, interior design services, and the 7-day no-questions-asked return policy. Please feel free to contact us if you have any further questions.

  1. What services does REX ART INTERIOR primarily offer?

REX ART INTERIOR focuses on curtain sales and interior design services, providing clients with curtain selection, space matching advice, and overall interior design solutions to help create comfortable and beautiful living spaces.

  1. What types of curtains do you offer?

We offer a variety of styles and functions of curtains, including modern minimalist, classic, and natural styles, to meet the decorative needs of different spaces, while also considering light blocking, privacy protection, and space beautification.

  1. How do I choose the right curtains for me?

You can choose based on the room’s purpose, lighting conditions, decorating style, and personal preferences. If you are unsure how to match curtains, you can contact our team for professional advice.

  1. Does REX ART INTERIOR offer interior design services?

Yes. We offer interior design consultation and space matching services, providing design suggestions based on client needs to help optimize spatial layout, color scheme, and overall visual effect.

  1. How long will it take to receive the curtains after placing an order?

After order confirmation, we will arrange processing and delivery as soon as possible. Specific delivery time will vary depending on product inventory, delivery address, and logistics arrangements.

  1. Do you support returns and exchanges?

Yes. To protect customer rights, REX ART INTERIOR offers a 7-day no-reason return and exchange service.

Within 7 days of receiving the goods, if the goods are intact and do not affect resale, customers can apply for a no-reason return or exchange.

  1. Can curtains that have already been opened be returned or exchanged?

Generally, opened but unused, undamaged goods that do not affect resale can be returned or exchanged. To confirm specific circumstances, please contact our customer service team before applying.

  1. Are custom-made curtains eligible for a 7-day no-reason return and exchange policy?

Custom-made curtains are typically produced based on customer-provided dimensions, colors, or special requirements, making them personalized products. Therefore, they may not be eligible for the 7-day no-reason return policy. Please consult customer service before purchasing for specific details.

  1. Can interior design services be refunded?

If the design service has not yet started, customers can contact customer service to inquire about refunds. If the design work has already begun, it will be processed according to the actual progress.

  1. How to apply for a return or exchange?

To apply for a return or exchange, please provide your order information and contact our customer service team. After approval, we will provide you with a detailed return/exchange process and relevant address information.

  1. How long does it take for a refund to arrive?

After the return is approved, we will process the refund using the original payment method. The specific arrival time may vary depending on the processing speed of the bank or payment institution.

  1. How to contact REX ART INTERIOR?

If you have any questions about curtain products, interior design services, or order issues, please contact us via customer service email or the contact us page. Our team will provide you with timely assistance.

Thank you for choosing REX ART INTERIOR. We look forward to creating a more comfortable and beautiful ideal space for you.